The Data & Services team is a key differentiator for Mastercard, providing cutting-edge services that help our clients grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global client base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations.

Make an Impact as an Associate Consultant Intern

As an Associate Consultant Intern, you will collaborate with exceptional colleagues to help some of the world's biggest brands answer their most challenging strategic questions. Working with technology and data, you will gain broad exposure to a range of industries, including financial services, retail, restaurants, hospitality and more.

As an Associate Consultant Intern, you will:
• Work on small teams to solve our clients' most challenging strategic problems.
• Participate in volunteer and team building experiences.
• Exposure to our leadership team through networking sessions and speaker series.
• Begin to build relationships with clients to understand their business needs, seek strategic solutions and guide impactful decisions.
• Grow by receiving hands-on mentorship from an experienced management team.
• Have an opportunity for meaningful contributions.
• Collaborate with colleagues across different areas of the organization and gain exposure to business development, account management, and product management.

We are looking for passionate and talented professionals, who share our vision for helping our clients with their most urgent business need. We are recruiting for 3 career tracks that make up our team:


1. Business Experimentation:

BE combines key elements of the other tracks, using advanced analytical techniques to inform executive-level strategic decisions with Fortune 1000 clients. Consultants work directly with senior-level client partners to advise on business decisions by measuring in-market experiments using an industry-leading data science SaaS platform, Test & Learn®. Consultants work with clients across a range of industries to identify their key priorities, then design and run business experiments to establish which ideas work, where, when, and how to deploy them. This analytical partnership leads to a strong understanding of the full range of business challenges, from new product launches, marketing, loyalty, and pricing, to operations and strategy.

Sampling of questions we help our clients answer:

- Where should a retailer open new stores to maximize profitability and minimize the cannibalization of nearby omnichannel sales?
- What bonus should be provided to someone opening a credit card account to entice them to use the card regularly?

2. Strategy & Transformation:

Lead clients through sound decision making as they tackle strategic, tactical, operational, and transformational challenges, spanning across diverse topics including product, marketing, loyalty, innovation, and more. Apply a broad set of problem-solving techniques to improve overall performance and operations.

Sampling of questions we help our clients answer:

- How can a global financial services institution be successful at entering a hyper competitive new market?
- How can a client improve its operating model to better achieve operational, financial and strategic goals?

3. Marketing:

Develop strategies and lead implementation of marketing campaigns and engagements; evaluate results to drive performance on behalf of Mastercard’s clients. Provide deep direct marketing expertise across channels, leveraging customer, behavioral and transactional data and defining tangible results to both the client and Mastercard.

Sampling of questions we help our clients answer:

- How does a fintech client optimize new customer acquisition and existing customers’ life cycle value through effective targeting and communications?
- How does a retail client drive foot traffic into store post-covid and/or optimize their ecommerce website to increase basket-size and average spend per customer?
- How can a large financial institution best execute on a portfolio conversion – for example, after purchasing another issuer’s portfolio – including components like internal and external communications, market launch, and more?

Team members typically support 1-3 projects from any domain and build fundamental marketing and consulting toolkit.

Bring your Passion and Expertise

We recruit for and value the following core competencies:

• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.
• Business Interest: Clear interest in the world of business, and intuition for the way that companies make decisions.
• Rapid Growth: Eagerness to learn quickly, both through Mastercard's structured training curriculum and organic development opportunities.
• Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
• Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes.
• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
• Communication: Excellent written and verbal communication skills, with demonstrated leadership abilities.

Qualifications:

• Undergraduate with a target graduation in Dec 2024
• Availability to start in Jan 2024 as a part time employee through 1 year (from Jan 2024 to Dec 2024).
• Outstanding record of academic achievement.
• Proven record of leadership in a work setting and/or through extracurricular activities.
• Exceptional analytical and quantitative problem-solving skills.
• Experience using data analysis or querying tools (e.g., SQL, SAS, Excel or Tableau) is an asset (particularly for Performance Analytics or Business Experimentation tracks).
• Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s).

In your cover letter, please indicate your 1st and 2nd track preference. This information will be used to best match applicants with their desired tracks.

Track placement will indicate the types of projects where you will spend the majority of your time, however, we encourage and enable working across tracks to allow team members to acquire a diverse set of skills and experiences.